Manajemen Layanan Khusus Antar Jemput Siswa  Kelompok Bermain An Najah Tanggul

Meylini Triya Novitasari; Asri  Widiatsih; Pipit Rika  Wijaya

doi:10.62515/eduhappiness.v4i2.1034

Authors

Meylini Triya Novitasari Universitas PGRI Argopuro Jember
Asri Widiatsih Universitas PGRI Argopuro Jember
Pipit Rika Wijaya Universitas PGRI Argopuro Jember

DOI:

https://doi.org/10.62515/eduhappiness.v4i2.1034

Keywords:

special service management, student transportation, early childhood education

Abstract

The student shuttle services are a critical component of special service management in early childhood education, especially in institutions serving underprivileged communities. This study aims to explore the planning, implementation, and evaluation of the shuttle service at KB An Najah, an Islamic early childhood institution under a foundation that offers free education to orphans and underprivileged children in Tanggul District, East Java. Using a descriptive qualitative approach through interviews, observation, and documentation, the findings reveal that the service emerged from parents’ time constraints and safety concerns, with 12.96% of students relying on it daily. Despite its benefits, the service operates informally without written SOPs, limited personnel, and unstructured coordination. Nonetheless, it significantly supports student attendance and parental peace of mind. This study highlights the need for more structured and sustainable service management practices in community-based educational settings.

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