Optimalisasi Teknologi Informasi dalam Meningkatkan Efektivitas Tatas Usaha Di SMK Negeri 1 Pangandaran

Abstract

This study aims to analyze and describe the optimization of Information Technology (IT) in improving the effectiveness of administrative services at SMK Negeri 1 Pangandaran. This study uses a qualitative method with a descriptive analytical approach to understand and describe the optimization of Information Technology (IT) in improving the effectiveness of administrative services at SMK Negeri 1 Pangandaran. The research subjects included administrative staff, school management, application operators, and related external parties. Data collection techniques included in-depth interviews, participant observation, documentation, and focus group discussions (FGD). The collected data were analyzed using a flow model consisting of data reduction, data presentation, and conclusion drawing. This analysis allows for a deep understanding of the role of IT in supporting personnel and student administration. Although there are challenges in training new employees and users approaching retirement, solutions in the form of mentoring and structured training can help overcome these obstacles. This study concludes that IT significantly contributes to improving the efficiency and effectiveness of administrative services at SMK Negeri 1 Pangandaran.